Frequently asked questions

Do you ship outside Athens?

Do you ship outside Athens?

Yes. We ship to all of Greece via ACS and BOX Now, and internationally to EU countries via DHL. Same-day delivery in Athens (orders before 14:00 weekdays). Standard Greek delivery 1–2 business days. R
What is your returns policy?

What is your returns policy?

30-day free returns on unworn, unmarked products in original packaging. Worn shoes cannot be returned unless they have a manufacturing defect. Gait-analysis bookings are non-refundable but can be resc
What is a gait analysis and how do I book one?

What is a gait analysis and how do I book one?

A gait analysis is a 15-minute session on our in-store treadmill filmed in slow motion. Vasilis or Iro analyses your foot strike, pronation, cadence, and any asymmetry, then recommends shoes suited to
Can I have custom insoles made?

Can I have custom insoles made?

Yes. We run 3D foot-scan custom orthotic insoles via our podiatry partnership. Scan takes 10 minutes, insoles are ready in 7–10 working days. Cost: €120 for a pair, covered in part by most Greek priva
Do you carry brand X?

Do you carry brand X?

Our current brand list is on the /shop page. If a brand you are looking for is not listed, contact us — we may be able to order it, or we can suggest an equivalent we do carry.
How do I know which running shoe is right for me?

How do I know which running shoe is right for me?

Book a free gait analysis at the Marousi or Pagkrati store. We do not sell shoes from a description of your old shoes or your pace — we need to see you run.

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